Cancellation Policy
Your appointment is important to us and is reserved only for you. Where possible, we respectfully request at least 24 hour notice for cancellations and rescheduling. Less than 24 hours will result in a service fee.
Bookings
So that we can book you in for the correct treatment that best suits you, please contact us directly. Please note that for group bookings or multiple services, we require a 50% treatment deposit
COVID – 19 Disclosure
If you are feeling unwell leading up to or on the day of your appointment, we ask that you please reschedule to protect our team and other clients during this time. If you have been in close contact with anyone that has COVID-19 or you have been tested for COVID-19 leading up to your treatment we will require you to avoid coming to the spa and please reschedule.
Maintaining a Safe Environment During COVID-19
In addition to the high standards of hygiene already practiced in our salon we have implemented additional sanitisation and social distancing measures to protect the health and safety of clients and team during this time of COVID-19.